Return and Refund Policy

Return & Refund Policy

Last Updated: (19/03/2026)

At Ayurveda Mantra, we strive to ensure customer satisfaction. Please read our Return & Refund Policy carefully before making a purchase.


1. Return Eligibility

We accept returns only under the following conditions:

  • The product must be returned within 7 days of delivery

  • The product must be unused, unopened, and in original condition

  • The seal/packaging must not be broken

  • The product should be in a condition suitable for resale

If these conditions are not met, the return request will be rejected.


2. Non-Returnable Items

We do not accept returns for:

  • Used products

  • Opened or unsealed items

  • Damaged products caused by customer misuse

  • Returns requested after 7 days of delivery


3. Refund Policy

  • Refunds will be processed only after the returned product is received and inspected

  • A flat deduction of ₹500 will be applied towards handling, logistics, and processing charges

  • The remaining amount will be refunded to the original payment method


4. No Refund Conditions

Refunds will not be provided in the following cases:

  • Return request made after 15 days of delivery

  • Failed delivery attempts due to incorrect address or unavailability of customer

  • Package returned due to customer negligence

However, in such cases, we can re-dispatch the order at an additional courier cost.


5. Order Cancellation

  • Orders can be canceled within 1 hour of placing the order

  • After this period, cancellation requests will not be accepted

Refund for Cancelled Orders:

  • Refund will be processed via the same payment method

  • Processing time: 7–10 working days


6. Damaged or Incorrect Products

If you receive a damaged or wrong product:

  • Contact us within 24–48 hours of delivery

  • Provide clear images or videos as proof

We will review and offer a replacement or refund (if applicable).


7. Important Note

No refund will be issued for used or damaged products under any circumstances.


8. Contact Us

For any return or refund requests, please contact:

Ayurveda Mantra
📧 Email: ayurvedaamantra@gmail.com